Privacy Policy
Blue Oasis (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blueoasisfilter.com, including related media forms, mobile websites, or applications (collectively, the “Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
- Personal Data: Name, shipping address, email address, and phone number that you provide when registering, making a purchase, or contacting us.
- Payment Details: We do not store or save any credit/debit card details. All payments are securely processed by our trusted Payment Service Provider (PSP), ensuring that your financial information remains protected.
- Derivative Data: Information collected automatically such as IP address, browser type, operating system, access times, and pages visited.
- Financial Data: Payment-related details may be collected when you place an order (e.g., card brand, expiration date). All financial data is stored securely by our payment processors (Visa/Master). Please review their privacy policies for more information.
- Social Media Data: If you connect via social platforms (Instagram, Facebook, etc.), we may collect your username, profile picture, and public data.
2. Use of Your Information
We may use the information we collect from you to:
- Create and manage your account.
- Process transactions and manage purchases.
- Provide customer support and respond to inquiries.
- Send updates regarding your account or order.
- Fulfill and manage orders, payments, and deliveries.
- Improve our services and website functionality.
- Prevent fraudulent transactions and protect against unauthorized activity.
- Compile anonymous statistical data for internal use.
🔒 Important: All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
3. Disclosure of Your Information
Your information may be disclosed in the following circumstances:
- By Law: To comply with applicable legal requirements in the UAE or other jurisdictions.
- Service Providers: To third parties who provide services on our behalf (payment processing, shipping, hosting, customer service, marketing support).
- Business Transfers: During any merger, sale of assets, financing, or acquisition of part or all of our business.
4. Cookies & Tracking
Our Site uses cookies to enhance user experience, analyze website traffic, and support certain features. You may disable cookies in your browser settings, but some functions of the Site may not work properly.
5. Security of Your Information
We implement administrative, technical, and physical safeguards to protect your data. While we take reasonable steps to secure the personal information you provide, please note that no system is completely secure.
6. Policy for Children
We do not knowingly collect information from children under 13. If such data is identified, we will delete it immediately.
7. Do Not Track
Our Site does not currently respond to browser “Do Not Track” signals as no standard has been adopted.
8. Your Rights
As per applicable UAE data protection laws, you may:
- Request access to the personal data we hold.
- Request correction or deletion of your data.
- Opt out of marketing communications anytime.
9. Contact Information
For any inquiries regarding this Privacy Policy, please contact us:
📧 info@blueoasisfilter.com
📞 +971 56 853 0527
🏢 Office 76 – Dubai, United Arab Emirates
🕘 Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (GST)
📅 Saturday & Sunday: Closed